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Privacy and Security Alerts
Security Bulletin - New Computer Virus May Prompt Online Fraud Attempt
August 23, 2007
Please be on the look out for a new computer virus that may be on your computer. This virus may cause a fraudulent screen to appear in the online Bill Payment window. The screen posts messages that attempt to trick you into providing sensitive information such as your account numbers and passwords — information the bill payment system already knows and you should not provide again.
If you are using online Bill Payment and a new screen appears out of context asking you to provide sensitive information, do not provide this information.
- Only install software from trusted sources and known origins. Software sent via email is particularly dangerous as viruses are often transmitted via email.
- Install and maintain Antivirus and Anti-Spyware software on your computer.
- Update browser software to benefit from the latest security protections.
- Pay attention to warning messages presented through your browser. Browser warning messages may indicate a security threat.
First Republic Bank will never ask you for sensitive information in the middle of a bill payment transaction.
If you're in doubt about the validity of a screen, please call
Banking Online Support
1-888-372-4891 or Business Services Support 1-800-221-9777.
